Privacy Policy

At Nourish Health Food Store, your trust is our most valuable ingredient. For over 26 years, we have committed to providing pure, safe products, and that commitment extends to how we handle your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Identifiers: Name, billing address, shipping address, and email address.

• Payment Information: Credit card numbers (processed securely through our payment gateway; we do not store full raw card data).

• Contact Information: Phone number for delivery updates.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your 100% Organic Spelt Flour orders.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products or services (only if you have opted-in to our newsletter).

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your Personal Information, as described above. For example:

• Service Providers: We use Shopify (or your specific platform) to power our online store.

• Shipping Partners: We share your address with Canadian postal and courier services to ensure your "Value Pack" arrives safely at your door.

• Compliance: We may also share your Personal Information to comply with applicable laws and regulations or to respond to a subpoena or other lawful request for information we receive.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This helps us honor The Nourish Promise regarding order history and customer support.

5. Your Rights (Canadian Residents)

If you are a Canadian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Security

The security of your Personal Information is important to us. We use industry-standard encryption and security protocols to protect your data during transmission and storage.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Compliance Officer:

Nourish Health Food Store Email: info@nourishhealthfoods.com

Phone: +1 437-248-0741

Address: 79 Bramsteele Road, Unit 103, Brampton, Ontario, L6T 1A9, Canada